What to expect:  

We have been hard at work to ensure everyone knows that we are bringing your community fiber optic internet! More importantly, we are bringing speeds up to 1,000 Mbps. This means that you will have an opportunity to get internet that is several times faster than anything seen in town before!  

To prepare your community for the future, new fiber-optic infrastructure is deeply important. To ensure this massive upgrade lasts decades, we will bury this infrastructure! Unfortunately, even in the best weather conditions, installing new underground infrastructure is hard and dangerous work, here is what you need to know about the project. 

We’ve already broke ground! After the first flags pop up to mark existing utilities in your neighborhood, you’ll see our iron fleet roll in. Middle mile crews (building the neighborhoods, alleyways, and connecting the entire town of Grimshaw) will make use of hydrovacs, directional drills, and crews of local workers bringing your community multi-generational fiber optic infrastructure! Construction is more detailed below, but should only last a few days on each street. We’ll share a more detailed update every month (where to see construction, where splicing is commencing, and what neighborhoods are active!!) but you can follow along on our Facebook page every week where we will share bite sized updates.

Our drop crews (the team that brings fiber directly to your home) will be working ahead of our middle-mile construction to get you connected faster as well! Regardless of where you are in the community, you may see flags pop up in your yard if you’ve registered for service. This is so we can get your drop in place, and get your house prepared for connection ahead of network construction. That way, as soon as the network is fully constructed in your neighborhood we can call you right away to book your installation! If you just want to connect to fiber infrastructure, you can sign a fiber access request to bring fiber to your home for free! There is no obligation to take services, but this ensures your home is future proofed with fiber built to the premises.

We do pride ourselves on hiring and training local. If you’re interested in seeing how you can contribute to building a world class network in your own backyard, be sure to look at our job postings here!

There are  a few more things you should know and expect as things warm up and we get to work in your neighbourhood:

Flagging  

Before the project begins down your alleys, side streets, and the drop comes into your yard, you will see flags begin to pop up all around. This is the first step at installation your drop, and if you’ve registered for services you will be notified when we start this process for your home. These flags are incredibly important as it tells the construction crew where important infrastructure, like gas and electric, is located. If you see these flags, please ensure that you do not touch or remove them from the ground. If a crew is unable to see a flag or the utilities below it could cause serious damage to your utilities or cause harm to the crew! If you would like to let us know about private utilities on your property where we will be building, please call our main line and let our team know. For more information on locates, visit UtilitySafety.ca.

Installing the drop

This is the easy part! We don’t need access to the home, so no appointment is needed. We will be able to complete this based on our techs availability. Our crew will come by and knock/ring first before getting to work. They will install the conduit from our access point to just outside of your home. They do this by making use of a vibratory plow, to install the fiber cable just beneath the ground. All you’ll see is an orange piece sticking out of the ground ready for us to install the ONT, and your fiber services, indoors. From here we can book a technician to get your service up and running! Make sure to sign your fiber access request, so this process can be completed as soon as possible!

It Can Get Messy

Progress is going very well, but like all things in our Canadian winters and springs, construction takes longer and can get a bit messy. Spring construction can be difficult as the ground is still wet and is prone to creating creating plenty of mud. Because we are building buried infrastructure under/in wet ground, progress on our new construction will require a bit of a mess to complete properly. Follow our Facebook page to keep yourself updated as we push through this spring to connect you sooner! 

Remediation  

We are building underground construction, which means we dig holes and small trenches for the fiber lines to run down! Although we deploy directional drills and vibratory plowing equipment that reduces the amount of soil turned, we still create a small mess. But fear not, we always remediate anything effected by our work and ensure that it will return to its healthiest form in suitable time.  

Our team will wait for the soil to properly settle. This can take up to a few weeks depending on rainfall, and ground conditions! At that point, we set the earth to final grade and plant new seed for your lawn to regrow to its previous health! It is a small price we need to pay to keep construction moving so we can continue to connect homes and businesses as fast as possible!  

How do I sign up!?  

If you would like to register for service now, check out our world-class products and services HERE! (And remember, you will NOT be charged anything until the service officially begins after installation). Or you can sign your fiber access request to get JUST the fiber infrastructure brought to your home for free!

Visit our Sign-Up page or give us a call at 1-888-CFO-2947 (ext 2, for Sales)